is new service that I now provide, which is remote
repair of PCs. I can now login and connect to your
PC from my lab
here and provide close to the same level of service
just as if I was at your home.
diagnose and correct problems on your PC. This saves
a lot of travel time to and from locations. This
also allows me to work on home PCs way outside my
normal service area without charging for travel
use a program which connects my PC to
your PC through the internet. You will be able to
watch me diagnose and repair your system in real
time. We can stay in contact over the phone while I
You will have to
download a software program and run it on your PC. I
will send you a link to where this program can be
downloaded from. Once this program is up and
running, I can then connect to you. Your desktop
background will turn to black and a box will show up
in lower right hand corner of your screen that will
have my name in it so that you know it is me that is
connected to your system.
Remote services are generally limited to Virus and
Malware removal, Browser Repair, E-mail set-ups, PC-Tune-up,
Printing Problems, Product
Key Retrieval, Software Installation and
also customize Windows 8 PCs and Laptops to look
like they are running Windows 7.
Although services such as Network Installation and
Backup Installation are generally done onsite, I
have performed these two services remotely. The
customer handles the hardware hook-ups and I provide
the configuration for these two services.
Services such as Backup Installation, Data
Migration, Data Recovery, Network Installation, Password Reset and
PC Upgrading have to be done at your location with
me there. These services, in most cases, require hands on.
Whatever repairs I need to make, I charge
accordingly. I will let you know what repairs I have
to do and what the final cost will be.
The fee for this
Remote Service is
This fee offsets the price I paid for the remote connection
All other service
are in addition to this remote service fee.
After I am done and the
remote program on your machine is shutdown, my connection
to your PC is stopped. I can no longer
connect to your PC until you run the program again
and give me permission to connect again. We have to
be talking again on the phone in order to do this. This is one
of the security features of the remote access